Visit the MyAlexRenew customer portal to make payments online or call make a payment over the phone by calling customer service at  703-721-3500, press 1.  

AlexRenew offers flexible, affordable, interest-free payment plans to get your account back on track or call 703-844-0505.

Need some additional help getting your account in good standing? AlexRenew Lifeline Emergency Assistance Program provides funds to assist with your balance. Call 703-721-3500, press 1 or email us at billing@alexrenew.com to learn if you qualify. 

Once you submit your payment, please call AlexRenew customer service at 703-721-3500, press 1 to have service restored. Service is typically restored in one business day*. 

Please note that service cannot be restored on the weekends and holidays.