AlexRenew’s Lifeline Emergency Assistance Program (LEAP)


AlexRenew’s Lifeline Emergency Assistance Program (LEAP)

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AlexRenew announces the launch of its new Lifeline Emergency Assistance Program (LEAP) for customers who are unable to pay their wastewater bill. AlexRenew customers can donate to LEAP to help members of their community.

AlexRenew has partnered with Dollar Energy Fund — a nonprofit 501(c)(3) that specializes in utility assistance — to administer LEAP. Dollar Energy Fund will coordinate its efforts with local community-based agencies for application processing and customer support.

“We believe this is an important initiative for our customers,” explained AlexRenew’s General Manager and CEO Justin Carl, “the word lifeline, is often associated with water, representing its vital connection to life. Wastewater utilities are essential to people’s everyday lives, and the LEAP program is one way we can help ensure customers have access to this vital resource.”

AlexRenew LEAP Program
Photo of family walking in park.

Our community is better when we give together, and LEAP will be initially funded through charitable donations made by organizations and community members. If you want to help an individual or family who may be struggling to pay their wastewater utility bill, the LEAP program is our chance to do that together.

Make a one-time contribution anytime or make donations through your monthly bill, just check the box on your payment slip and include the amount of the donation in your payment.

If you think you may qualify for the program, please call (703) 721-3500 or email

Click here to learn more about the program